Winchester Mystery House

Winchester Mystery House This historic 160-room Victorian mansion was built by Sarah Winchester, heiress to the Winchester Rifle fortune. The many oddities gave the house its name.
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This historic, 5.5 million dollar, beautiful but bizarre, 160-room Victorian mansion was once the home of Sarah L. Winchester, heiress to the Winchester Rifle fortune. Under construction 24-hours a day for 38 years, the mansion has many mysteries inside. There are doors and windows that open onto walls; doors that open to a 10 foot drop into the gardens; stairs which go nowhere; and employees and guests have reported sightings. It is believed that after the death of her husband and daughter, Mrs. Winchester was convinced by a medium that continuous building would appease the evil spirits of those killed by the Winchester rifle, and help her attain eternal life. - Tours Daily - Historic Firearms Museum - Antique Products Museum - Flashlight Tours - San Jose Attraction

Aiden Sinclair returns to the Winchester Mystery House this Summer. Get your tickets today before they run out! http://o...
05/18/2019

Aiden Sinclair returns to the Winchester Mystery House this Summer. Get your tickets today before they run out! http://ow.ly/fUJF50rYD21
#aidensinclairsmagick #illusionsofthepassed #americasgottalent

Looking for weekend plans? If you're not visiting the #WinchesterMysteryHouse, catch up on Winchester - Movie
05/17/2019

Looking for weekend plans? If you're not visiting the #WinchesterMysteryHouse, catch up on Winchester - Movie

Thank you to the one-and-only, Disney Legend, Bob Gurr for speaking at the Winchester Mystery House!
05/16/2019

Thank you to the one-and-only, Disney Legend, Bob Gurr for speaking at the Winchester Mystery House!

Catch an all-new episode of #ParanormalCaughtOnCamera from Travel Channel. The episode features a scary incident caught ...
05/16/2019

Catch an all-new episode of #ParanormalCaughtOnCamera from Travel Channel. The episode features a scary incident caught at the Winchester Mystery House!
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Episode Airs 10|9C

What would you do if you had an evening alone on the rooftop?---For #MuseumWeek, today's theme is #PlayMW www.winchester...
05/15/2019

What would you do if you had an evening alone on the rooftop?
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For #MuseumWeek, today's theme is #PlayMW
www.winchestermysteryhouse.com

05/13/2019

Thank you to everyone that attended the Mother's Day Brunch at the Winchester Mystery House!

Summer nights spent not quite alone 👻😎---Add the Winchester Mystery House to your Summer vacation plans - http://o...
05/13/2019

Summer nights spent not quite alone 👻😎
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Add the Winchester Mystery House to your Summer vacation plans - http://ow.ly/nLcq50u13ag

Bundle the Mansion & Explore More Tour together and save!---Get your tickets today! http://ow.ly/6PMk50tAxG5
05/11/2019

Bundle the Mansion & Explore More Tour together and save!
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Get your tickets today! http://ow.ly/6PMk50tAxG5

05/09/2019
Just a few of the 2,000 doors at the Winchester Mystery House. What's behind them? 🚪🗝---Go behind these doors on t...
05/08/2019

Just a few of the 2,000 doors at the Winchester Mystery House. What's behind them? 🚪🗝
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Go behind these doors on the Explore More Tour! http://ow.ly/IuOj50rmYWi

What have you always wanted to know about the Winchester Mystery House?---Post your questions below and we'll feature th...
05/06/2019

What have you always wanted to know about the Winchester Mystery House?
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Post your questions below and we'll feature the answers in a special post soon!

This week is National Travel & Tourism Week. Travel matters to our economy, new experiences, jobs, staying connected, he...
05/05/2019

This week is National Travel & Tourism Week. Travel matters to our economy, new experiences, jobs, staying connected, health, hometown pride, and families! Where are you traveling this year? #TravelMatters #nttw19
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Cross the Winchester Mystery House off your bucket list! http://ow.ly/Tt4S50tWZdR

One of our more popular residents. #NationalParanormalDay---What do you think - light reflection or something beyond?
05/03/2019

One of our more popular residents. #NationalParanormalDay
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What do you think - light reflection or something beyond?

05/02/2019

Winchester Mystery House – Tour Guide Job Description
Job Title: Tour Guide
Department: Tours
FLSA Status: Part-Time, Non-Exempt
Reports to: Tour Lead

SUMMARY:

Conduct tours through the Winchester Mystery House. Present a professional tour, following scripted information, in the allotted time specified. Perform light house-cleaning duties between tours. Provide an exceptional experience for both employees and guests.

JOB DUTIES:

Tours
· Administer tours through the Winchester Mystery House following scripted material.
· Tours are to be delivered within a 65-minute time frame for Mansion tours, and a 55-minute time frame for Behind the Scenes tours.
· All tours are to be given in a professional manner to groups of up to 30 individuals.
· Ability to accommodate the tour for a diverse group of people to accomplish the ideal tour time.
· A strong understanding of the layout of the house and grounds.
· Learn multiple tour scripts including but not limited to Mansion, Behind the Scenes, Candlelight, Flashlight and Christmas scripts.
· Ability to adapt to script or tour changes.

Maintenance of the Winchester Mystery House
· Perform light housekeeping tasks unassisted. Tasks include sweeping, dusting, dust mopping, cleaning windows, and vacuuming.
· Knowledge of the cleaning room, and the proper tools and chemicals used for each task.

QUALIFICATIONS:

Skills and Background
· Public speaking or acting preferred.
· Background and/or interest in history (history of San Jose preferred).
· Must be able to maintain a positive, cheerful disposition in a fast-paced environment and during demanding times.
· Demonstrated ability to work independently and meet deadlines.
· Ability to work with all levels of the organization.
· Outstanding communication skills when working with all levels of the organization.
· Strong attention to detail.
· Ability to balance, multi-task and prioritize requests and still meet deadlines.
· Must be able to maintain a positive, calm disposition in a fast-paced environment and during demanding times.
· Must be solutions oriented.
· Maintain a flexible work schedule including days, nights, weekends, and holidays.

Education/Experience
· Theater, teaching, acting, or tourism experience is a plus.
· High school diploma or GED preferred.

05/02/2019

Gift and Ticketing Cashier
San Jose, San Jose, CA, US

APPLY
SUMMARY: Provide our Guests and employees with professional cashiering services with regards to accuracy, courtesy, presentation, appearance, cleanliness, safety, and efficiency. This is a non-supervisory, entry-level position and no previous experience is necessary.

COORDINATION: Work closely and professionally with the Gift Shop Manager, line leaders, and other departmental employees to provide our Guests with accurate and efficient cashiering and Guest Service.

BEHAVIORAL EXPECTATION: You must be courteous, polite, and pleasant to all people while serving our Guests in a prompt, attentive and thoughtful manner as well as work cordially with all managers, staff, and employees. You must be professional, honest, and fair in your dealings with yourself and others. Your positive attitude, good social graces, and proper manners are to be the hallmark of our business operation. Must maintain company confidentiality. Report to work well rested and ready for work and maintain a constant and regular on time job attendance. Protect the environment, health, safety, and security of all employees and Guests under your charge.

ESSENTIAL PRIMARY FUNCTIONS AND RESPONSIBILITIES: (Approx. 60% of the time)
1. Sell merchandise and tickets following the proper cashiering guidelines with regards to cash handling, Guest Services, and merchandise presentation (unassisted).
2. Follow company, departmental, and station training and guidance with regards to policies and procedures (unassisted).
3. Be productive and effective with the use of your time.
4. Keep the work and prep areas clean, tidy, and organized.
5. Answer Guest and employee questions in a friendly, cordial, and accurate manner.
6. Weekly reading of The Happy Medium (newsletter) and other printed materials (memos, procedures, policies, and guidelines) as presented in the course of the job.

SECONDARY ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (Approx. 30% of the time)
1. Learn additional skills and related departmental information.
2. Price merchandise and prepare it for sale/display (unassisted).
3. Offer or suggest related items to compliment the Guest's purchase.
4. Watch for shoplifters and Guests who may need sales assistance
5. Periodic reading of the General Department Employees’ Guide and policy Manual (GEG/PM) and departmental/ area manual(s).

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES: (Approx. 10% of the time)
Responsibilities of this position will include any other duties assigned by the Gift and Ticket Manager, and other Leaders or (Mobile One).
1. Properly identify, train, and enforce the use of the appropriate safety and personal protective equipment and procedures/rules for yourself and employees under your charge/supervision.

JOB DUTIES:
1. Secure the opening cash bank.
2. Set up the register drawer.
3. Vacuum the Gift Shop floor.
4. Dust Gift Shop shelves and counters.
5. Ring up Guest purchases, handle the money, and properly bag the merchandise.
6. Listen to Guest's ticket requests, issue tickets, ring up sale, and handle the money.
7. Answer the Guest's questions and give directions, if asked.
8. Price merchandise and ready it for display and sale.
9. Fold Tee Shirts, straighten clothing and toys, tidy messy display areas.
10. Make up picture book packets.
11. Secure merchandise from storage areas.
12. Straighten, tidy, and clean work areas.
13. Close registers, reconcile cash drawer, and complete necessary paperwork.
14. Watch for shoplifters and people needing assistance.
15. Any other duties that may be assigned from time to time.

DRESS CODE: Neat, clean, and professional uniform provided by the company. Compliance with the established appearance and grooming guidelines in the current employee manual.

PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS: You must be in good physical health and have the ability to work unassisted. You must also have the ability to walk, climb stairs, lift, stoop and bend, stand for up to 8 hours, lift 30 pounds, and be capable of working around dust and cleaning supplies. Adaptability to extreme temperature conditions; heat, cold, wind and dampness is required. You need good manual dexterity as well as the ability to multi-task. This job involves a normal amount of stress and the noise level for this work environment is usually normal.

QUALIFICATIONS: Must be able to read written English and courteous, polite, and pleasant to all people in a prompt, attentive, and thoughtful manner. Must be professional, honest, and fair in your dealings with yourself and others. A positive attitude, social graces, proper manners, and a friendly smile are required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or ability required. Reasonable accommodations

During the 36 years of constant construction, the Winchester Mystery House has taken many forms. What stands today has r...
05/01/2019

During the 36 years of constant construction, the Winchester Mystery House has taken many forms. What stands today has remained for the last 96 years!
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How many times have you visited?

Is it Halloween yet? 🎃
04/29/2019

Is it Halloween yet? 🎃

The Number 13: Common architectural occurrence, or something more to Sarah Winchester? Let us know your thoughts!
04/27/2019

The Number 13: Common architectural occurrence, or something more to Sarah Winchester? Let us know your thoughts!

The view from our water-tower is the best water-tower view in the Bay 👍
04/25/2019

The view from our water-tower is the best water-tower view in the Bay 👍

Join us for the Second Annual Mother's Day Brunch at the Winchester Mystery House. Also, bottomless mimosas 🍹---Get y...
04/24/2019

Join us for the Second Annual Mother's Day Brunch at the Winchester Mystery House. Also, bottomless mimosas 🍹
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Get your tickets soon! http://ow.ly/WbAH50ow6FB

04/20/2019

Thank you to everyone that came out for our first Annual Hoppening Egg Hunt. We received a larger turnout than expected, and we're sorry that some littles didn't get any eggs. This was our first year, and with all new events we learn how to do it better next time. We hope those that came enjoyed our gardens and other activities, and we will continue to host events that allow us to introduce Sarah Winchester's majestic home to the entire South Bay Community. Thank you for your continued support of this San Jose landmark.

04/18/2019

Winchester Mystery House Bell Ringing

Today is the 113th anniversary of the 1906 Earthquake. To commemorate the day that forever changed Sarah Winchester and ...
04/18/2019

Today is the 113th anniversary of the 1906 Earthquake. To commemorate the day that forever changed Sarah Winchester and the Bay Area, we will be live at 1PM to ring the bell!
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Read More: http://ow.ly/iFAx50qkcOf

04/17/2019

Our very Steven Angel own caught a mysterious singing coming from the basement while closing. What do you think? Volume up 🔊#haunted #creepy #nothanks

Is there a method to the madness?---Share your thoughts in the comments! #winchestermysteryhouse
04/17/2019

Is there a method to the madness?
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Share your thoughts in the comments! #winchestermysteryhouse

Not your typical house 😮---Come see Sarah Winchester's beautiful but bizarre home. Tickets available at http://ow.ly/...
04/16/2019

Not your typical house 😮
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Come see Sarah Winchester's beautiful but bizarre home. Tickets available at http://ow.ly/bAIC50ow6Az

He's back! Aiden Sinclair returns to the Winchester Mystery House this Summer for Illusions of the Passed: A Theatrical ...
04/14/2019

He's back! Aiden Sinclair returns to the Winchester Mystery House this Summer for Illusions of the Passed: A Theatrical Seance.
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Get your tickets today! http://ow.ly/kPpe50q1dFD

It's the little things that matter most.---Share your best Winchester Mystery House pictures with #winchestermysteryhous...
04/13/2019

It's the little things that matter most.
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Share your best Winchester Mystery House pictures with #winchestermysteryhouse

Good luck to the San Jose Sharks in their quest for Lord Stanley's Cup! Go Sharks!
04/11/2019

Good luck to the San Jose Sharks in their quest for Lord Stanley's Cup! Go Sharks!

Wear your San Jose Sharks gear and save 10% on Mansion Tour ticket. Go Sharks!
04/10/2019

Wear your San Jose Sharks gear and save 10% on Mansion Tour ticket. Go Sharks!

It's all in the details, and we have a lot of them 🔎---Read more about stained glass here - http://ow.ly/6H0i50nLZrq
04/09/2019

It's all in the details, and we have a lot of them 🔎
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Read more about stained glass here - http://ow.ly/6H0i50nLZrq

Please help us increase our holiday offerings by responding to this one-question survey! http://ow.ly/bHzX50pz96a
04/08/2019

Please help us increase our holiday offerings by responding to this one-question survey! http://ow.ly/bHzX50pz96a

Bet you can't guess how many lamps are on the ballroom chandelier 🤔---See it for yourself! http://ow.ly/iFlE50p8REg
04/07/2019

Bet you can't guess how many lamps are on the ballroom chandelier 🤔
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See it for yourself! http://ow.ly/iFlE50p8REg

With as many unanswered questions as there are windows in the house, Sarah Winchester's colossal mansion remains a myste...
04/06/2019

With as many unanswered questions as there are windows in the house, Sarah Winchester's colossal mansion remains a mystery to us all.
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www.winchestermysteryhouse.com

What is now rung only twice a year, the bell tower was reportedly heard at 12AM and 2AM when Sarah Winchester was alive....
04/03/2019

What is now rung only twice a year, the bell tower was reportedly heard at 12AM and 2AM when Sarah Winchester was alive. Have you been lucky enough to hear it ring?

Join the spirited team at the Winchester Mystery House. We're now accepting applications for a number of positions!---Ap...
04/02/2019

Join the spirited team at the Winchester Mystery House. We're now accepting applications for a number of positions!
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Apply online or onsite today!
http://ow.ly/gvt850ouUmN

Beautiful and bizarre. ---Come see the Winchester Mystery House! Tickets available at http://ow.ly/fiFC50ow4Sc
04/01/2019

Beautiful and bizarre.
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Come see the Winchester Mystery House! Tickets available at http://ow.ly/fiFC50ow4Sc

Spring time at the Winchester Mystery House is a beautiful time to walk through the gardens and see the thousands of blo...
03/30/2019

Spring time at the Winchester Mystery House is a beautiful time to walk through the gardens and see the thousands of blossoming plants and trees!

Address

525 S Winchester Blvd
San Jose, CA
95128

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday 09:00 - 17:00

Telephone

(408) 247-2000

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