09/10/2026
Throwback Thursday: 25 Years Ago - An atypical September morning.
Almost 25 years ago, my clock radio woke me up at 7 AM like it did every morning. Instead of the normal news, weather, and sports, the announcers were talking about how a small plane had crashed into a building in New York City.
I turned on the TV to CNN and saw the building on fire. A few minutes later, the TV showed a second plane hit. The date, of course, was September 11, 2001.
I had to leave for work. When I got there, a coworker had brought in a small black and white portable TV. We were glued to the unfolding events. I also remember visiting the Rochester, New York TV station website trying to get more news. I had to go there because sites like CNN were swamped with traffic.
The effects on Information Technology were immediate. Suddenly, security was the top priority for computer systems. The business continuity and disaster recovery procedures developed for Y2K were back on everyone’s mind. For example: what would we do if a plane hit the Arts Tower?
Distributed data centers and off-site backups became standard. Those ideas would eventually evolve into the cloud services we use today.
The resulting grounding of air travel also forced people onto conference calls and video conferencing systems like NetMeeting and WebEx — lessons we put to use again during the pandemic.
Before 9/11, the tech mantra was: “Faster, Cheaper, More features.”
After 9/11, it became: “Secure, Resilient, Always Available.”
A lot of the infrastructure we take for granted today like IT security, cloud backups, VPNs, working remotely, and disaster recovery, trace back to lessons learned on September 11, 2001.