PatronManager

PatronManager Ticketing, subscriptions, fundraising, email marketing, and staff collaboration, all on the revolutionary Salesforce platform.

PatronManager’s mission is to revolutionize the ticketing industry by providing arts, culture, and live entertainment organizations with integrated world-class customer relationship management, box office ticketing, fundraising, and marketing solutions, built entirely on the world’s most advanced cloud-based CRM platform – Salesforce. Since launching in 2010, PatronManager has been the fastest growing platform for arts & culture organizations in the U.S. Over 750 organizations use PatronManager, primarily symphony orchestras, theatres, opera companies, dance companies, university performing arts centers, and museums. PatronManager is a Patron Technology product.

Happy Valentine's Day from all of us here at PatronManager! We hope you have a lovely weekend with those closest in your...
02/14/2020

Happy Valentine's Day from all of us here at PatronManager! We hope you have a lovely weekend with those closest in your life. #HappyValentines

If you are looking to further the relationship your organization has with your patrons, have you tried Pre- and Post-Sho...
02/11/2020
Cultivating Relationships with Pre- and Post-Show Emails | PatronManager

If you are looking to further the relationship your organization has with your patrons, have you tried Pre- and Post-Show emails? Marketing Coordinator Jacob Trussell identifies five key ways you can show your audiences you care about their experience with automated emails! https://patronmanager.com/cultivating-relationships-with-pre-and-post-show-emails/

#ArtsMarketing #ArtsOrganization #ArtsPatrons"

If your CRM or ticketing system has an automated email feature, streamline pre- and post-show emails so they are sent to attendees at specific times.

02/10/2020
GMCLA - Gay Men's Chorus of Los Angeles

ICYMI: HUGE shoutout to our friends at GMCLA - Gay Men's Chorus of Los Angeles on an incredible performance at this weekend's Film Independent's #SpiritAwards!

#HappyClients #PatManCommunity #LauraDern #LAURADERN

30 members, conducted by Ernest Harrison just "KILLED IT" (in the words of Film Independent) on national television.

Music by Greg O'Connor and lyrics by Jordan Firstman.

Over the past few months, we worked with the New York City Anti-Violence Project to establish a new fund in honor of Cla...
01/27/2020

Over the past few months, we worked with the New York City Anti-Violence Project to establish a new fund in honor of Claire Randall, our dear friend, and colleague who we lost three years ago. Through your generosity, we raised $10,056.69 to support LGBTQ and HIV-affected survivors of violence in her memory.

Claire touched so many people's lives within the PatronManager community and beyond and we are so happy to be able to honor her in this way. Thank you to everyone who donated.

Senior Account Executive Kevin Patterson has been having a blast at Art House Convergence (here he is at Ice Castles a S...
01/23/2020

Senior Account Executive Kevin Patterson has been having a blast at Art House Convergence (here he is at Ice Castles a ShowClix partner!). Make sure to drop by the Thurgau room and chat about our powerful #ticketing and #fundraising CRM solution! #AHC2020

It's our final day at INTIX 2020! Stop by Booth 217, and learn how Patron Technology's all-in-one #eventtechnology solut...
01/23/2020

It's our final day at INTIX 2020! Stop by Booth 217, and learn how Patron Technology's all-in-one #eventtechnology solution can help your events grow for years to come! #INTIX2020

We hope you had an incredible time last night at Power Hour presented by Patron Technology! Make sure to join us for our...
01/22/2020

We hope you had an incredible time last night at Power Hour presented by Patron Technology! Make sure to join us for our final informational session today "Sell More Tickets; The Power of Facebook and Instagram Ads" presented by Amy Mrazek, VP Marketing at 2PM! #INTIX2020 #ArtsMarketing

Who else learned a lot from today's "Build Your Patron Journey" session with our VP of Sales for Non-Profit Ticketing, P...
01/21/2020

Who else learned a lot from today's "Build Your Patron Journey" session with our VP of Sales for Non-Profit Ticketing, Paul Miller? Don't forget to grab a drink with us at Power Hour with Patron Technology tonight at 10PM. There'll be an open bar until 11! #INTIX2020

We are at Art House Convergence this week! Come find us today at 12:45 for the Meet the Vendors event in the Matterhorn ...
01/21/2020

We are at Art House Convergence this week! Come find us today at 12:45 for the Meet the Vendors event in the Matterhorn Ballroom to chat about our powerful #ticketing and #fundraising CRM solution! #ArtsMarketing #AHC2020

We're ready for an eventful Tuesday at International Ticketing Association (INTIX)! Visit us later today at Booth 217, a...
01/21/2020

We're ready for an eventful Tuesday at International Ticketing Association (INTIX)! Visit us later today at Booth 217, and catch both of today's Patron Technology sessions: "Build Your Patron Journey" at 10:45 and "Special Exhibits & Pop-Ups, the Sequel" at 2:00! #INTIX2020 #ArtsMarketing #PatronTechnology

We're getting ready for International Ticketing Association (INTIX)! Join us tomorrow at 10:45 AM for “Build Your Patron...
01/20/2020

We're getting ready for International Ticketing Association (INTIX)! Join us tomorrow at 10:45 AM for “Build Your Patron Journey: Lead Audiences Through the Path of Engagement” presented by Paul Miller, VP Sales. Also join us tomorrow night at 10PM for Power Hour presented by @PatronTech at Herb N Kitchen! #INTIX2020

We’re excited to announce Patron Technology's sponsorship and prominent presence at INTIX 2020 next week! Learn more abo...
01/15/2020

We’re excited to announce Patron Technology's sponsorship and prominent presence at INTIX 2020 next week! Learn more about where you’ll find our team and technology at this year’s conference and expo, and let us know if we’ll see you there: https://bit.ly/3afmoyy #INTIX #eventtechnology #eventtech #eventticketing

Our team had a great time and met some fantastic professionals at this year's #APAP Conference & Expo! Did you catch our...
01/14/2020

Our team had a great time and met some fantastic professionals at this year's #APAP Conference & Expo! Did you catch our session with our VP of Business Development & Consulting, Robert Friend, yesterday? Let us know your thoughts if so! #APAPNYC #performingarts

Good morning, #APAP! Don't forget to catch our VP of Business Development & Consulting, Robert Friend, as he discusses d...
01/12/2020

Good morning, #APAP! Don't forget to catch our VP of Business Development & Consulting, Robert Friend, as he discusses developing deeper relationships via customer journey mapping today at 1:30: https://buff.ly/36FEojK #performingarts #APAPNYC

We're having a great time here at #APAPNYC! Visit us at Booth #418, and be sure to catch our VP of Business Development ...
01/11/2020

We're having a great time here at #APAPNYC! Visit us at Booth #418, and be sure to catch our VP of Business Development & Consulting, Robert Friend, as he discusses developing deeper relationships via customer journey mapping tomorrow at 1:30: https://buff.ly/36FB5Jm

Patron Technology is APAP! We'd love for you to drop by Booth 418 and learn how our team can help bring your event to li...
01/10/2020

Patron Technology is APAP! We'd love for you to drop by Booth 418 and learn how our team can help bring your event to life. This Sunday at 1:30pm, make sure to check out PatronManager's VP of Business Development and Consulting Robert Friend's session "Transforming Patrons to Evangelists: A Customer Journey-Mapping Workshop". We can't wait to see you!
#APAPNYC #ArtsConference

Wishing everyone a wonderful 2020!#HappyNewYear #NewYear2020
01/01/2020

Wishing everyone a wonderful 2020!

#HappyNewYear #NewYear2020

"There is no downside to being clear and transparent with your patrons about how you are using their data." Founder Gene...
12/30/2019

"There is no downside to being clear and transparent with your patrons about how you are using their data." Founder Gene Carr reflects on how transparency builds trust and other lessons we learned in 2019. Check it out: https://patronmanager.com/blog-2019-year-in-review/

#YearInReview #NewYear2020

Our December 2019 PatronManager Certified Admin of the Month is Jillian Cook, CRM Analyst & Ticketing Sales at The Music...
12/09/2019

Our December 2019 PatronManager Certified Admin of the Month is Jillian Cook, CRM Analyst & Ticketing Sales at The Music Hall in Portsmouth, NH.

We asked Jillian some questions about her journey and current role as a PatronManager Administrator at her organization. Here's what she shared with us: https://patronmanager.com/blog-december-patronmanager-certified-admin-of-the-month/

#PatManAwesomeAdmin #PatManCommunity

12/05/2019
Remembering Claire Randall

Many of you know that three years ago, we lost a dear friend and colleague, Claire Randall. This year we've worked with the New York City Anti-Violence Project to establish a fund in her memory, supporting LGBTQ and HIV-affected survivors of violence. Through your generosity, we have already raised almost $2500!

We are running this campaign through the end of the year and are excited to announce that Patron Technology will be matching up to the next $5000 given to Claire's fund. With exactly 4 weeks left of our campaign, please join us in honoring her legacy this holiday season by helping us match every last dollar.

Learn more and donate: https://patronmanager.com/claire-randall-fund/

Wishing you and yours a very Happy Thanksgiving! #HappyThanksgiving #Thanksgiving2019 #Thankful
11/28/2019

Wishing you and yours a very Happy Thanksgiving!

#HappyThanksgiving #Thanksgiving2019 #Thankful

New on the blog, Operations Manager Ben Ferber shares some data from our annual "Arts Patron Survey" that might inspire ...
11/26/2019
Arts Marketing: Telling Your Organization’s Story | PatronManager

New on the blog, Operations Manager Ben Ferber shares some data from our annual "Arts Patron Survey" that might inspire you to take a second look at where you're funneling your marketing efforts! Check it out: https://patronmanager.com/blog-arts-marketing-telling-your-organizations-story/

#ArtsMarketing #ArtsPatrons #SocialMedia

In this blog post we share data from our annual "Arts Patron Survey" that might inspire you to take a second look at where you’re funneling your marketing efforts. Read more!

How can sponsor activations benefit your arts organization? Founder Gene Carr and VP Sales Paul Miller share some insigh...
11/21/2019
Bringing Sponsor Activations to the Arts & Culture Sector | PatronManager

How can sponsor activations benefit your arts organization? Founder Gene Carr and VP Sales Paul Miller share some insight in their recent blog post! Read it here: https://patronmanager.com/blog-bringing-sponsor-activations-to-the-arts-culture-sector/

#ArtsOrganization #ArtsMarketing #BrandActivations

Gene Carr, Founder, and Paul Miller, VP Sales, PatronManager discuss sponsor activations for arts organizations. Read more!

"Even if we aren’t hit with a major economic upheaval in the next year, it’s still a great idea to start putting procedu...
11/13/2019
5 Tips for Arts Organizations to Weather Any Economy | PatronManager

"Even if we aren’t hit with a major economic upheaval in the next year, it’s still a great idea to start putting procedures in place that’ll help ensure financial security if your institutional giving is ever negatively impacted by the ups and downs of our economy."

Read more: https://patronmanager.com/blog-5-tips-for-arts-organizations-to-weather-any-economy/

#ArtsFunding #ArtsOrganization

Our arts event experts share their tips for ensuring organizational stability if your institutional giving is ever adversely affected by the ups and downs of our economy. Read more!

Our November 2019 PatronManager Certified Admin of the Month is Adam Grosswirth, Member Services Director at the Nationa...
11/11/2019

Our November 2019 PatronManager Certified Admin of the Month is Adam Grosswirth, Member Services Director at the National Alliance for Musical Theatre in New York, NY.

We asked Adam some questions about his journey and current role as a PatronManager Administrator at his organization. Here's what he shared with us: https://patronmanager.com/blog-november-patronmanager-certified-admin-of-the-month/

#PatManAwesomeAdmin #PatManCommunity

Established in 1997, Kirkland Performance Center has become a central gathering place for its community to come together...
11/04/2019
Kirkland Performance Center | PatronManager

Established in 1997, Kirkland Performance Center has become a central gathering place for its community to come together and connect through performances and shared experience. Find out how our powerful CRM solution has helped them facilitate growth in all areas of their business, ensuring the organization’s longevity for years to come: https://patronmanager.com/success-story-kirkland-performance-center/

#PerformingArtsCenter #CRM #Ticketing #Reporting

With all of their data on one unified CRM system customized to meet their unique needs as a performing arts center, Kirkland Perforformance Center has been able to facilitate growth in all areas of their business, ensuring the organization’s longevity for years to come.

May your treats be many and your tricks be few! Happy Halloween from all of us here at PatronManager!#HappyHalloween #Ha...
10/31/2019

May your treats be many and your tricks be few! Happy Halloween from all of us here at PatronManager!

#HappyHalloween #Halloween2019

Beyond basic human decency, simply "being nice" in customer service situations can help you build up a loyal patron base...
10/30/2019
You’ve Got a Friend in Me: Friendliness at the Box Office | PatronManager

Beyond basic human decency, simply "being nice" in customer service situations can help you build up a loyal patron base at your arts organization! Learn more: https://patronmanager.com/blog-youve-got-a-friend-in-me-friendliness-at-the-box-office/

#BoxOffice #Ticketing #CRM

Client Support Specialist Kate Levine shares why friendliness is a vital asset for staff members working in your organization's box office. Read more!

10/29/2019
Remembering Claire Randall

Many of you know that three years ago, we lost a dear friend and colleague, Claire Randall. Today we're launching our annual fundraising campaign in her memory. Last year we raised over $13,000 for the Claire Randall Fund for Economic Empowerment through Sanctuary for Families. This year we've worked with the New York City Anti-Violence Project to create the Claire Randall Fund for Education and Empowerment.

This new fund will help support their programs and services, including delivering trainings, educational programming, and economic empowerment programming to LGBTQ and HIV-affected survivors of violence. Please join us in honoring Claire's legacy by donating today.

Learn more: https://patronmanager.com/claire-randall-fund/

Address

850 7th Ave
New York, NY
10019

Alerts

Be the first to know and let us send you an email when PatronManager posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Videos

Nearby museums


Comments

Dear Friends at Patron Manager: New West Symphony is based in Thousand Oaks and our community was hit with unimagineable devastation last week. From the bottom of our hearts, we are grateful for the beautiful flowers. It was just what our team needed. Thank you so very much!
Could you please direct me to some software training resources for PM? Does a manual exist? We are struggling to implement it without guidance. Would I be better off looking at SalesForce training?